Terms of service

OVERVIEW

This website is operated by Verna. Throughout the site, the terms “we,” “us,” and “our” refer to Verna. By accessing this website and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”). These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any of our services.

We reserve the right to update or modify these Terms at any time by posting updates on our website. It is your responsibility to check this page periodically for changes. Continued use of the site after modifications constitutes acceptance of the revised Terms.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purposes, nor may you violate any laws in your jurisdiction during use of the Service.
A breach of any of these Terms will result in immediate termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.
You understand that your content (excluding credit card information) may be transferred unencrypted across various networks to adapt to technical requirements. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

SECTION 3 – PRODUCTS OR SERVICES

Certain products or services may only be available online through our website. These products may have limited quantities and are subject to return or exchange only as outlined in our Refund Policy.
We make every effort to display product images and colors accurately, but we cannot guarantee that your device’s display will be an exact match.
We reserve the right to limit the quantities of any products or services we offer and to discontinue any product at any time without notice.

SECTION 4 – PRICING AND BILLING

We reserve the right to change product pricing at any time without notice.
You agree to provide accurate, complete, and up-to-date purchase and account information for all transactions. Please promptly update your details, including your email and payment information, to ensure successful transactions.

SECTION 5 – RETURNS AND REFUNDS

For details regarding returns, exchanges, and refunds, please refer to our Refund Policy.

SECTION 6 – USER COMMENTS AND FEEDBACK

By submitting comments, suggestions, or other content, you grant us the right to edit, copy, publish, or use them without restriction.
You agree not to post unlawful, offensive, defamatory, or infringing content on our site or associated platforms.

SECTION 7 – PROHIBITED USES

You are prohibited from using the site or its content for:

  • Any unlawful purpose

  • Violating any regulations or laws

  • Infringing on intellectual property rights

  • Uploading harmful code, including viruses or malicious scripts

We reserve the right to terminate your access to the Service for violating these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party websites and shall not be liable for any harm caused by using third-party materials or services.

SECTION 9 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted, timely, or error-free.
Our Service and all products are provided “as is” and “as available” without any warranty or condition, express or implied. We are not liable for any damages resulting from the use of our Service or products.

SECTION 10 – INDEMNIFICATION

You agree to indemnify and hold harmless Verna, along with our affiliates, partners, and employees, from any claim or demand arising from your violation of these Terms or your misuse of our products.

SECTION 11 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Australia.

SECTION 12 – CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on our website. It is your responsibility to review this page regularly for changes.

SECTION 13 – CONTACT INFORMATION

For questions or concerns about these Terms, please contact us:

Business Name: Verna
Email Address: info@vernaclean.com
ABN: 3573356394

As an online-only store, our primary communication method is email. Please reach out to us for prompt assistance.